Privacy Policy
At Service Call Back, we are dedicated to providing convenient, reliable, and professional home services across India, including electrical repairs, plumbing, appliance servicing, home cleaning, painting, pest control, interior design, and many more. As a customer-focused platform, we understand that your privacy is important, and we are committed to protecting your personal information with complete transparency. This Privacy Policy explains how we collect, use, and protect your data when you use our services, request a callback, or interact with us through our website or other channels. When customers submit their details to schedule a service or request assistance, we may collect personal data such as name, phone number, email address, residential address, and preferred service types. This information is used solely to fulfill your service request, improve our offerings, manage operations, and maintain communication with you about your bookings, updates, or service-related issues. Additionally, we may collect limited technical information like IP address, browser type, and usage behavior for analytical purposes, to enhance user experience and ensure website functionality. We do not sell, rent, or misuse your data under any circumstance. Your information may be shared only with verified service professionals, technicians, or partners responsible for delivering the specific service you've requested. These professionals are strictly instructed to use your details only for the intended service purpose. Our entire team and third-party associates follow strict confidentiality and data protection practices. We also implement appropriate security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Our platform may use cookies to personalize your experience, remember preferences, and track general usage patterns. Cookies do not give us access to your personal information unless you choose to share it. You can choose to disable cookies in your browser settings, though this may affect certain functionalities of the site. We give you full control over your data—you may request access, correction, or deletion of your information at any time by contacting our support team. Service Call Back believes in transparency and does not engage in spam or unwanted communications. You will only receive calls, messages, or emails related to your service requests, confirmations, or feedback collection. Occasionally, we may notify you about new service features or limited-time offers if you have opted in. Our privacy policy is designed to reflect our respect for your rights and to build lasting trust. We may revise this policy as required to align with changes in law, technology, or our business operations. Any updates will be posted on our website with a visible revision date. At Service Call Back, your safety, satisfaction, and trust are our top priorities. If you have any questions, concerns, or feedback about how your information is handled, please contact us directly through our support channels. We are here to ensure your home service experience is smooth, secure, and dependable—every time.
About This Policy
Service Call Back is committed to safeguarding your personal information while providing reliable and trusted home services across India. This policy outlines our practices regarding data collection, usage, and protection when you interact with our platform.
Our Home Services
We specialize in connecting you with verified professionals for a wide range of services:
- House Cleaning & Deep Cleaning
- Furniture Moving & Setup
- Interior Design Consultation
- Pest Control Solutions
- Plumbing and Leak Repairs
- Electrical Maintenance & Installation
- Handyman & Quick Fixes
- Appliance Repair (AC, Refrigerator, Washing Machine, etc.)
- HVAC Servicing and Maintenance
- Home Painting and Renovation
- Roofing, Flooring, and Tiling Services
- Car Home Services
Information We Collect
We collect information necessary to serve you better:
- Identity Data: Your name, address, and contact details.
- Service Details: Service type, timing, and location preferences.
- Transaction Data: Payment details (processed securely via third-party providers).
- Technical Data: IP address, browser type, device type, and usage patterns.
How We Use Your Data
We use your personal information to:
- Schedule and manage your service requests.
- Enhance customer experience through feedback and support.
- Send confirmations, reminders, or promotional updates.
- Ensure security, prevent fraud, and fulfill legal obligations.
Data Sharing & Third Parties
We only share your information with trusted service professionals who have signed confidentiality agreements. We never sell or rent your data. Payment processing is handled securely by certified payment partners.
Cookies & Tracking
We use cookies to improve website performance, understand user behavior, and offer a more personalized experience. You can control cookies through your browser settings.
Protecting Your Data
All personal data is stored securely with encryption methods. We continuously review our data handling practices to ensure the highest level of protection against unauthorized access and cyber threats.
Your Rights
As a valued customer, you have rights to:
- Access and review your personal data.
- Request correction of inaccurate information.
- Request deletion of your personal data, subject to service requirements.
- Opt-out of marketing communications anytime.
Policy Updates
We may revise this Privacy Policy periodically. Any major changes will be communicated to you via email or announcements on our platform. Please review this page regularly for updates.
Contact Information
Have questions or concerns? We’re here to help!
Service Call Back Support Team
📧 Email: support@servicecallback.com
📞 Phone: +91-9520580276
🌐 Website: www.servicecallback.com